Grand Velas Riviera Maya Hotel ★★★★★

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Grand Velas Riviera Maya - All Inclusive | Playa del Carmen | Mexico

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico

➤ Grand Velas Riviera Maya - All Inclusive | Quintana Roo

Experience world-class service at Grand Velas Riviera Maya - All Inclusive
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
Couples particularly like the location — they rated it 9.1 for a two-person trip.

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Room choices in Grand Velas Riviera Maya Hotel

Grand Velas Riviera Maya Hotel Services

Internet WiFi is available in public areas and is free of charge.
Bathroom Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Wardrobe or closet, Alarm clock
View View
Outdoors Picnic area, Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, Terrace, Garden
Kitchen Dining table, Coffee machine, Tumble dryer
Room Amenities Socket near the bed, Fold-up bed, Clothes rack
Activities Bicycle rental, Aerobics, Live sport events (broadcast), Live music/performance, Cooking class Additional charge, Tour or class about local culture, Themed dinner nights, Bike tours, Walking tours, Movie nights Additional charge, Beach, Evening entertainment, Kids' club, Water sport facilities on site, Nightclub/DJ, Entertainment staff, Mini golf, Cycling, Hiking, Karaoke, Table tennis, Billiards, Children's playground, Games room, Golf course (within 3 km) Additional charge
Living Area Desk
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Radio, Telephone, TV
Food & Drink Coffee house on site, Fruits, Wine/champagne, Kid-friendly buffet, Kid meals, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Parking Free public parking is possible on site (reservation is not needed)., Valet parking
Reception services Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Strollers, Baby safety gates, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Grocery deliveries, Air conditioning, Allergy-free room, Wake-up service, Tile/marble floor, Car hire, Laptop safe, Chapel/shrine, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Accessibility Toilet with grab rails, Wheelchair accessible
3 swimming pools Open all year, All ages welcome, Infinity pool, Pool with view, Pool bar, Sun loungers or beach chairs, Open all year, Adult only, Pool with view, Pool bar, Sun loungers or beach chairs, Open all year, All ages welcome, Pool with view, Sun loungers or beach chairs
Wellness Kids' pool, Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Massage chair, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body treatments, Hair cut, Pedicure, Manicure, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Public Bath, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Grand Velas Riviera Maya Hotel Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash is not accepted Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Restaurants:

PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.

BISTRO International cuisine for ages 16 and over.

Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.

Please note that some rooms are located about 1 km from the beach.

There is an additional nightly charge to guarantee connecting rooms.

Payment has to be made directly at the property upon arrival.

Connecting rooms are subject to availability.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Velas Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Grand Velas Riviera Maya - All Inclusive Hotel

Grand Velas Riviera Maya - All Inclusive

How do I get the best price guarantee for Grand Velas Riviera Maya Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Grand Velas Riviera Maya Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Grand Velas Riviera Maya Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Grand Velas Riviera Maya Hotel?

Free public parking is possible on site (reservation is not needed)., Valet parking

What are the outdoor activities at Grand Velas Riviera Maya Hotel

Picnic area, Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, Terrace, Garden

What languages are spoken at Grand Velas Riviera Maya Hotel?

English, Spanish

What are the general services offered at Grand Velas Riviera Maya Hotel?

Shuttle service Additional charge, Grocery deliveries, Air conditioning, Allergy-free room, Wake-up service, Tile/marble floor, Car hire, Laptop safe, Chapel/shrine, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Grand Velas Riviera Maya Hotel?

Pets are not allowed.

What is the check-in time at Grand Velas Riviera Maya Hotel?

From 15:00

What is the check-out time at Grand Velas Riviera Maya Hotel?

Until 12:00

100% real reviews of Grand Velas Riviera Maya Hotel

If you have any questions regarding the facilities or services provided at Grand Velas Riviera Maya Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Grand Velas Riviera Maya Hotel
Exceptional
Blue Dreams travel agency service. They failed to provide what they promised.
10,0
Purpose of trip: Leisure trip
What was the highlight of Grand Velas Riviera Maya Hotel
Exceptional
Everything! The room accommodations, food, drinks, staff, customer service, pools and views were all so perfect! We also loved the spa so much! One if the top 3 in the world.
10,0
Purpose of trip: Leisure trip
What was the highlight of Grand Velas Riviera Maya Hotel
Awesome!!!
The service at this resort is outstanding. Everyone was gracious and helpful and that includes front desk staff, maids, waiters , cleaning people ,hostesses etc.. Everyone! The SPA is the best of any resort we have ever been too and we've stayed at a lot of different resorts in Mexico. My wife says it was the best massage she has ever had.. We went 3 days. We had body wraps, massages and facials. Everyone at the spa is professional and outstanding. I have to give special shout to Oscar who provided the pool service. He was attentive and gracious at all times. There was also Edgar at the pool, everyone at the SPA and the Bars. I cant name them all but everyone was wonderful. I must however call out my concierge Santiago. he was by the far the best concierge we have ever had. He was my true definition for what concierge should be. He was attentive to our every need. He made all our restaurant and SPA reservations as well as our COVID test. I never had to track him down like at other resorts. I texted him and usually his response was immediate. I developed Swimmers ear and needed ear drops . I told Santiago who called the pharmacy off site and I had the ear drops within an hour. It was a joy and pleasure to have Santiago as our concierge. He was awesome!!!
The only thing I can think that was a negative was the ocean wasn't very swimmable except in spots because of the seaweed but that is all over Play del Carmen . Its not the resorts fault and they did an outstanding job cleaning up each morning.. The nighttime entertainment was okay but I have to be truthful , we've seen belter at other resorts in Cancun. But they were good and they tried really hard
1,0
Purpose of trip: Leisure trip
What was the highlight of Grand Velas Riviera Maya Hotel
Worst value for money experience ever!!!!
Alles!!!!!

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